RMS eCommerce Integration

Microsoft Dynamics RMS eCommerce Integration – Two-way Synchronization

Integrate RMS with eCommerce Shopping Cart Platforms, Global and Local Marketplaces
Shopify, Shopify Plus, Magento, Woocommerce, Bigcommerce, Nopcommerce, Foxycart, eBay, Amazon, Souq (MENA), Fancy, Farfetch (Europe), SmartEtailing (USA)


Retailers can automate their business activities with Microsoft Dynamics Retail Management System (RMS). Originally QuickSell 2000 and later POS 2009, the Microsoft RMS system allows easy checkout with its POS application, effective marketing initiatives with customer relationship management (CRM) and stock management with robust inventory management system. Microsoft POS software fits best for small-to-medium sized retail businesses. The system has been designed for most specialty retailers such as shoe stores, apparel stores, furniture stores, wine stores, office supply stores, gift stores, and bookstores.

Our fully developed RMS eCommerce integration ensures seamless data flow between RMS and eCommerce store. The RMS integration works two ways: uploads products from RMS to eCommerce store and downloads Web orders into RMS POS system. The two-way synchronization works automatically using various schedulers.

Octopus is the middleware cloud-based platform that bridges the gap between Microsoft RMS system and various eCommerce stores. The RMS eCommerce integration reduces the operations cost and brings efficiency.

Following is the data that flows between the two touch-points:

UPLOAD: From RMS to E-commerce

  • ItemLookUp Code
  • Parent SKUs
  • Product Title
  • Description
  • Long Description
  • Categories/Sub-categories
  • Brand
  • Product Type
  • Price (with Tax or without Tax)
  • Sale Price
  • Matrix items – Size and Color
  • Stock
  • Weight
  • Main Product Image
  • Additional images

DOWNLOAD: From Ecommerce to RMS

  • Order Number
  • Customer ‘Bill To’ Name
  • Customer ‘Bill To’ Address
  • Customer ‘Ship To’ Name
  • Customer ‘Ship To’ Address
  • Customer Email
  • Phone Number
  • Item Code
  • Item Quantity
  • Item Unit Price
  • Row Total Price
  • Shipping Cost
  • Discount, if any
  • Tax, if any
  • Gross Total

Why Integrate Microsoft RMS with your Online Store?

Automated Synchronization: The scheduler-based integration of eCommerce with Microsoft RMS automates the process of data synchronization. The product information is quickly updated in eCommerce store database and Web Order information is downloaded into RMS POS system.

Curtailed Order Ageing: The integrated system reduces the number of hours that you usually spend in processing an Order, which in turn, increases performance of your retail business operations.

Inventory Ageing: As there is a quick synchronization between an eCommerce store and Microsoft RMS system, the inventory is updated more frequently. This prevents the chances of overselling.

Value-added Customer Satisfaction: As soon the Order Processing time gets reduced, the customers could get their Orders in or before time.

Reduced returns and refunds: Since the inventory is up to date in both the systems (POS & e-Store), there is a reduction of returns and refunds.

Increased Cash flow: As soon the integration is setup, it reduces the overall maintenance cost.

Reduced Manpower & Cost: The manpower & the associated costs get reduced when eCommerce and RMS start communicating with each other seamlessly.

Microsoft RMS Supported Shopping Carts:

We provide MS RMS POS integration with popular eCommerce shopping carts. The list includes – Magento, Shopify, Woocommerce, Bigcommerce, Nopcommerce, OpenCart, Wix, etc. Items added to RMS POS are automatically updated into your eCommerce store(s). You may also choose which items to update via our dashboard or auto-update all. Likewise, as items are sold online, your in-store POS inventory is adjusted automatically, and vice versa. No more manual work.

Microsoft RMS Supported Marketplaces:-

If you are selling on an online marketplace, we can connect it seamlessly with your RMS POS system. At present, we are providing RMS integration with both global and local marketplaces, such as – Amazon, Ebay, Walmart, Farfetch, Fancy, SmartEtailing, ChannelAdvisor, Google Shopping and Google Local Inventory Ads (Google LIA). The integration simply syncs the inventory, web orders and customers between the two systems. You don’t need to update manually each system every day. This prevents the risk of overselling of products in both the stores.


Some of Our POS integrated Customers

Label Fashion

JFY Brand

The Circle Shop