Retailers can automate their business activities with Microsoft Dynamics Retail Management System (RMS). Originally QuickSell 2000 and later POS 2009, the Microsoft RMS system allows easy checkout with its POS application, effective marketing initiatives with customer relationship management (CRM) and stock management with robust inventory management system. Microsoft POS software fits best for small-to-medium sized retail businesses. The system has been designed for most specialty retailers such as shoe stores, apparel stores, furniture stores, wine stores, office supply stores, gift stores, and bookstores.
Our fully developed RMS eCommerce integration ensures seamless data flow between RMS and eCommerce store. The RMS integration works two ways: uploads products from RMS to eCommerce store and downloads Web orders into RMS POS system. The two-way synchronization works automatically using various schedulers.
Octopus is the middleware cloud-based platform that bridges the gap between Microsoft RMS system and various eCommerce stores. The RMS eCommerce integration reduces the operations cost and brings efficiency.
Following is the data that flows between the two touch-points:
Why Integrate Microsoft RMS with your Online Store?
Automated Synchronization: The scheduler-based integration of eCommerce with Microsoft RMS automates the process of data synchronization. The product information is quickly updated in eCommerce store database and Web Order information is downloaded into RMS POS system.
Curtailed Order Ageing: The integrated system reduces the number of hours that you usually spend in processing an Order, which in turn, increases performance of your retail business operations.
Inventory Ageing: As there is a quick synchronization between an eCommerce store and Microsoft RMS system, the inventory is updated more frequently. This prevents the chances of overselling.
Value-added Customer Satisfaction: As soon the Order Processing time gets reduced, the customers could get their Orders in or before time.
Reduced returns and refunds: Since the inventory is up to date in both the systems (POS & e-Store), there is a reduction of returns and refunds.
Increased Cash flow: As soon the integration is setup, it reduces the overall maintenance cost.
Reduced Manpower & Cost: The manpower & the associated costs get reduced when eCommerce and RMS start communicating with each other seamlessly.